What’s up, or down? The UCF Services Status Health Dashboard displays a real-time view of services that are working or possible current outages. Contact the UCF Support Center at 407-823-5117 for assistance or information about this site.
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Resolved -
This incident has been resolved.
Nov 18, 14:17 EST
Monitoring -
Cloudflare has implemented a fix, and services are beginning to stabilize. UCF IT continues to monitor the situation closely to ensure everything returns to normal.
Nov 18, 11:02 EST
Investigating -
UCF IT is aware of wide-spread disruptions with a major cloud service (Cloudflare) provider which are intermittently disrupting a wide range of services, including ChatGPT and CoPilot. Some UCF services, including Interfolio, are also disrupted by this service outage. UCF IT is monitoring the situation for further developments.
Nov 18, 09:28 EST
Completed -
The scheduled maintenance has been completed.
Nov 13, 17:08 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 17:00 EST
Scheduled -
One of the SAS servers needs to have a drive expanded to accommodate the operating system properly. Pegasus Mine Portal and SAS EG will be affected during this outage.
Nov 12, 14:19 EST
Resolved -
Calling services fully restored on the affected equipment. No further events monitored.
Nov 12, 14:53 EST
Identified -
WHAT IS HAPPENING? Microsoft Teams is experiencing an intermittent audio issue on external calls.
WHO IS IMPACTED? Any Teams external calls including Voca agents.
WHAT ARE WE DOING ABOUT IT? At this time, we have identified that a Call Manager gateway to the Telco has experienced an issue. Service has been rerouted and is being monitored.
WHAT HAPPENS NEXT? Services are rerouted until full service can be restored.
WHAT DO I NEED TO DO? Users are encouraged to attempt phone calls again as normal at this time.
Nov 10, 13:57 EST
Update -
WHAT IS HAPPENING? Microsoft Teams is experiencing an intermittent audio issue on external calls.
WHO IS IMPACTED? Any Teams external calls including Voca agents.
WHAT ARE WE DOING ABOUT IT? We are currently investigating this issue. A Sev. A ticket has been submitted to Microsoft and they are investigating further.
WHAT HAPPENS NEXT? Standby for further information
WHAT DO I NEED TO DO? There is nothing for users to do at this time.
Nov 10, 12:06 EST
Investigating -
WHAT IS HAPPENING? Microsoft Teams is experiencing an intermittent audio issue on external calls.
WHO IS IMPACTED? Any Teams external calls including Voca agents.
WHAT ARE WE DOING ABOUT IT? We are currently investigating this issue.
WHAT HAPPENS NEXT? Standby for further information
WHAT DO I NEED TO DO? There is nothing for users to do at this time.
Nov 10, 10:17 EST