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Resolved -
Staff and faculty who are also current students now have intended experience in myUCF Portal.
Sep 29, 11:47 EDT
Update -
WHAT IS HAPPENING? UCF IT is aware of an access concern in the new myUCF portal impacting staff and faculty who are also current students. Employees with this combination of roles may be unable to access the staff/faculty options in Campus Solutions and are instead redirected to the Student Center. A solution to this concern is in development and will be deployed later today.
WHO IS IMPACTED? Staff and faculty who are also current students.
WHAT ARE WE DOING ABOUT IT? We have resolved the issue.
WHAT HAPPENS NEXT? Changes have been deployed to production.
WHAT DO I NEED TO DO? If you are still having issues: 1. If you are receiving a 403 error for myUCF, please clear your cache, restart, and try again. 2. If you have bookmarked Campus Solutions links from before the myUCF Portal Update these will no longer work. Please delete the bookmark and access the platform via my.ucf.edu. https://ucf.service-now.com/ucfit?id=kb_article&sysparm_article=KB0014058&table=kb_knowledg… 3. Please contact the service desk for support.
Sep 29, 11:07 EDT
Update -
WHAT IS HAPPENING? UCF IT is aware of an access concern in the new myUCF portal impacting staff and faculty who are also current students. Employees with this combination of roles may be unable to access the staff/faculty options in Campus Solutions and are instead redirected to the Student Center. A solution to this concern is in development and will be deployed later today.
WHO IS IMPACTED? Staff and faculty who are also current students.
WHAT ARE WE DOING ABOUT IT? We are currently investigating this issue.
WHAT HAPPENS NEXT? A solution to this concern is in development and will be deployed later today. A temporary solution is provided in this message.
Investigating -
WHAT IS HAPPENING? UCF IT is aware of an access concern in the new myUCF portal impacting staff and faculty who are also current students. Employees with this combination of roles may be unable to access the staff/faculty options in Campus Solutions and are instead redirected to the Student Center. A solution to this concern is in development and will be deployed later today.
WHO IS IMPACTED? Staff and faculty who are also current students.
WHAT ARE WE DOING ABOUT IT? We are currently investigating this issue.
WHAT HAPPENS NEXT? A solution to this concern is in development and will be deployed later today. A temporary solution is provided in this message.