Update - WHAT IS HAPPENING?
This issue may affect users attempting to access their mailbox in Exchange Online using the affected connection methods.
Potentially impacted services include:
- Exchange Online
- Microsoft Teams
- SharePoint Online
- Microsoft Copilot 365
- Microsoft Defender XDR
- Microsoft Planner
- Microsoft To Do
- Microsoft Intune
- Microsoft Defender for Office 365
- Microsoft Purview: Multiple Purview services including Authorization, Auto Labelling, Data Loss Prevention (DLP), Communication Compliance, and Data Classification are impacted.
- Power BI: All users may intermittently be unable to export reports with MIP sensitivity labels to PDF in Power BI.
- Outlook on the web
- Messaging API (MAPI)
- Exchange ActiveSync (EAS)
- Representational State Transfer (REST) API
WHO IS IMPACTED?
Users may be unable to connect to multiple Microsoft 365 services.
WHAT ARE WE DOING ABOUT IT?
We are in direct contact with Microsoft. Microsoft identified a possible fix. They are in process of validating and applying to their environment. We will provide another update by 8:00 PM (EST).
WHAT HAPPENS NEXT?
We are currently monitoring the situation and Microsoft update.
WHAT DO I NEED TO DO?
Wait for next communication.
Nov 12, 2026 - 16:45 EST
This issue may affect users attempting to access their mailbox in Exchange Online using the affected connection methods.
Potentially impacted services include:
- Exchange Online
- Microsoft Teams
- SharePoint Online
- Microsoft Copilot 365
- Microsoft Defender XDR
- Microsoft Planner
- Microsoft To Do
- Microsoft Intune
- Microsoft Defender for Office 365
- Microsoft Purview: Multiple Purview services including Authorization, Auto Labelling, Data Loss Prevention (DLP), Communication Compliance, and Data Classification are impacted.
- Power BI: All users may intermittently be unable to export reports with MIP sensitivity labels to PDF in Power BI.
- Outlook on the web
- Messaging API (MAPI)
- Exchange ActiveSync (EAS)
- Representational State Transfer (REST) API
WHO IS IMPACTED?
Users may be unable to connect to multiple Microsoft 365 services.
WHAT ARE WE DOING ABOUT IT?
We are in direct contact with Microsoft. Microsoft identified a possible fix. They are in process of validating and applying to their environment. We will provide another update by 8:00 PM (EST).
WHAT HAPPENS NEXT?
We are currently monitoring the situation and Microsoft update.
WHAT DO I NEED TO DO?
Wait for next communication.
Nov 12, 2026 - 16:45 EST
Update - WHAT IS HAPPENING?
This issue may affect users attempting to access their mailbox in Exchange Online using the affected connection methods.
Potentially impacted services include:
- Exchange Online
- Microsoft Teams
- SharePoint Online
- Microsoft Copilot 365
- Microsoft Defender XDR
- Outlook on the web
- Messaging API (MAPI)
- Exchange ActiveSync (EAS)
- Representational State Transfer (REST) API
WHO IS IMPACTED?
Users may be unable to connect to multiple Microsoft 365 services.
WHAT ARE WE DOING ABOUT IT?
We are in direct contact with Microsoft. They are still investigating the source of these issues. We will provide another update by 5:00 PM (EST).
WHAT HAPPENS NEXT?
We are currently monitoring the situation and Microsoft update.
WHAT DO I NEED TO DO?
Wait for next communication.
Nov 12, 2026 - 15:15 EST
This issue may affect users attempting to access their mailbox in Exchange Online using the affected connection methods.
Potentially impacted services include:
- Exchange Online
- Microsoft Teams
- SharePoint Online
- Microsoft Copilot 365
- Microsoft Defender XDR
- Outlook on the web
- Messaging API (MAPI)
- Exchange ActiveSync (EAS)
- Representational State Transfer (REST) API
WHO IS IMPACTED?
Users may be unable to connect to multiple Microsoft 365 services.
WHAT ARE WE DOING ABOUT IT?
We are in direct contact with Microsoft. They are still investigating the source of these issues. We will provide another update by 5:00 PM (EST).
WHAT HAPPENS NEXT?
We are currently monitoring the situation and Microsoft update.
WHAT DO I NEED TO DO?
Wait for next communication.
Nov 12, 2026 - 15:15 EST
Investigating - WHAT IS HAPPENING?
This issue may affect users attempting to access their mailbox in Exchange Online using the affected connection methods.
WHO IS IMPACTED?
Users may be unable to connect to their mailboxes in Exchange Online through multiple connection methods. User may experience in Microsoft Teams and other Microsoft Apps.
WHAT ARE WE DOING ABOUT IT?
Microsoft is currently investigating the source of these errors within Microsoft Outlook. We will update by 3:30 PM (EST)
WHAT HAPPENS NEXT?
We are currently monitoring the situation and Microsoft update.
WHAT DO I NEED TO DO?
Wait for next communication.
Nov 12, 2026 - 13:33 EST
This issue may affect users attempting to access their mailbox in Exchange Online using the affected connection methods.
WHO IS IMPACTED?
Users may be unable to connect to their mailboxes in Exchange Online through multiple connection methods. User may experience in Microsoft Teams and other Microsoft Apps.
WHAT ARE WE DOING ABOUT IT?
Microsoft is currently investigating the source of these errors within Microsoft Outlook. We will update by 3:30 PM (EST)
WHAT HAPPENS NEXT?
We are currently monitoring the situation and Microsoft update.
WHAT DO I NEED TO DO?
Wait for next communication.
Nov 12, 2026 - 13:33 EST
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