University of Central Florida

Status
Dashboard

What’s up, or down? The UCF Services Status Health Dashboard displays a real-time view of services that are working or possible current outages. Contact the UCF Support Center at 407-823-5117 for assistance or information about this site.

All Systems Operational

Utilities & Engineering Services Operational
Campus Electrical System Operational
Campus Chilled Water System Operational
Network & Connectivity Operational
Campus Internet Operational
Housing Internet Operational
DNS - Internal Operational
Enterprise VPN Operational
CATV Operational
Email & Collaboration Operational
90 days ago
100.0 % uptime
Today
Microsoft 365 Operational
DocuSign Operational
Zoom Operational
90 days ago
100.0 % uptime
Today
Conferencing & Telephones Operational
Cisco IPT Phone System Operational
Teams Calling Operational
Cellular Service Operational
Contact Center (Hosted by VOCA) Operational
Identity & Access Management Operational
Active Directory Domain Operational
Single Sign On Service Operational
Account Password Reset Operational
ERP Cloud Systems Operational
Adaptive Planning Operational
Workday (Faculty & Staff) Operational
Desktop and Mobile Computing Operational
Desktop and Mobile Device Support Operational
Learning Management Systems Operational
Webcourses Operational
Student Information Systems Operational
Campus Solutions Operational
Software & App Distribution Operational
UCF Apps Operational
Campus Software Licensing (Servers) Operational
Human Resource Systems Operational
Peoplesoft Human Capital Management Operational
Peoplesoft Human Capital Management Self Service Operational
Financial & Procurement Operational
Peoplesoft UCF Financials Operational
Printing & Related Services Operational
Student Printing Operational
Web Services Operational
90 days ago
100.0 % uptime
Today
my.ucf.edu Operational
DNS - Public Operational
UCF IT Enterprise Web Hosting (Pantheon) Operational
analytics.ucf.edu Operational
Public cloud services Operational
90 days ago
100.0 % uptime
Today
IT Service Delivery & Support Operational
ServiceNow Operational
Data Center Services Operational
Virtual Server Hosting Operational
Microsoft Azure Operational
Amazon Web Services Operational
Mass Communications Operational
ListServ Operational
SMTP Operational
OptiSigns Operational
Research Admin Systems Operational
Huron Research Suite - Grants Operational
Huron Research Suite - IRB Operational
Huron Research Suite - IACUC Operational
Huron Research Suite - Agreements Operational
Data, Reporting & Analytics Operational
Pegasus Mine Portal (PMP) Operational
Reporting Database Service (RDS) Operational
Interactive Dashboards Operational
SAS Enterprise Guide (EG) Operational
Qualtrics Operational
Informatica Cloud Operational
Data and Analytics Reporting Ecosystem (DARE) Operational
Data Governance Systems Operational
Data Glossary - AXON Operational
Enterprise Data Catalog - EDC Operational
Constituent Relationship Management (CRM) Operational
Salesforce – UCF Connect/Online Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Dec 9, 2025

No incidents reported today.

Dec 8, 2025
Resolved - The issue was resolved as of approximately 12:15 PM. A system configuration in ServiceNow has been modified to allow ServiceNow to receive emails from svc_it_support@net.ucf.edu, any of its aliases, and any emails that redirect to svc_it_support@net.ucf.edu. All emails sent during the degradation were ingested by ServiceNow shortly after the issue was resolved. Thank you for your patience as the Service Management Solutions team actively worked to resolve the issue.
Dec 8, 14:51 EST
Investigating - WHAT IS HAPPENING?
ServiceNow is experiencing an issue where emails sent to certain IT support addresses are not creating tickets as expected. Emails sent directly to the system address (ucf@service-now.com) are working. Any ticket emailed during this time may experience a slower response.

WHO IS IMPACTED?
All users including students, faculty, and staff who send requests to IT support email addresses (such as itsupport@ucf.edu, webcourses@ucf.edu, admsupport@ucf.edu, and others)

WHAT ARE WE DOING ABOUT IT?
We are currently investigating this issue.

WHAT DO I NEED TO DO?
To submit a ticket, please directly contact the Service Desk by calling 407-823-5117 or submitting a ticket directly in ServiceNow (ucf.service-now.com/ucfit) for support.

Dec 8, 10:54 EST
Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.