University of Central Florida

Status
Dashboard

What’s up, or down? The UCF Services Status Health Dashboard displays a real-time view of services that are working or possible current outages. Contact the UCF Support Center at 407-823-5117 for assistance or information about this site.

All Systems Operational
Utilities & Engineering Services Operational
Campus Electrical System ? Operational
Campus Chilled Water System ? Operational
Network & Connectivity ? Operational
Campus Internet ? Operational
Housing Internet ? Operational
DNS - Internal ? Operational
Enterprise VPN ? Operational
Email & Collaboration ? Operational
Microsoft 365 ? Operational
Conferencing & Telephones ? Operational
Cisco IPT Phone System ? Operational
Teams Calling ? Operational
Cellular Service ? Operational
Contact Center (Hosted by Anywhere365) ? Operational
Identity & Access Management ? Operational
Active Directory Domain ? Operational
Single Sign On Service ? Operational
Account Password Reset ? Operational
ERP Cloud Systems ? Operational
Adaptive Planning ? Operational
Workday (Faculty & Staff) ? Operational
Desktop and Mobile Computing ? Operational
Desktop and Mobile Device Support ? Operational
Learning Management Systems ? Operational
Webcourses Operational
Student Information Systems ? Operational
Campus Solutions ? Operational
Software & App Distribution ? Operational
UCF Apps ? Operational
Human Resource Systems ? Operational
Peoplesoft Human Capital Management ? Operational
Peoplesoft Human Capital Management Self Service ? Operational
Financial & Procurement ? Operational
Peoplesoft UCF Financials ? Operational
Printing & Related Services ? Operational
Student Printing ? Operational
Web Services ? Operational
my.ucf.edu ? Operational
DNS - Public ? Operational
www.ucf.edu ? Operational
ikm.ucf.edu ? Operational
IT Service Delivery & Support ? Operational
ServiceNow ? Operational
Data Center Services ? Operational
Virtual Server Hosting ? Operational
Physical Server Hosting ? Operational
Microsoft Azure ? Operational
Amazon Web Services ? Operational
Mass Communications ? Operational
ListServ ? Operational
SMTP ? Operational
Research Admin Systems ? Operational
Huron Research Suite - Grants Operational
Huron Research Suite - IRB Operational
Huron Research Suite - IACUC Operational
Huron Research Suite - Agreements Operational
Data, Reporting & Analytics ? Operational
Pegasus Mine Portal (PMP) ? Operational
Reporting DB Service (RDS) ? Operational
Insights Dashboards ? Operational
Enterprise Guide (EG) ? Operational
Data Governance Systems ? Operational
Data Glossary - AXON ? Operational
Enterprise Data Catalog - EDC ? Operational
Constituent Relationship Management (CRM) Operational
Salesforce – UCF Connect/Online ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 26, 2023

No incidents reported today.

Mar 25, 2023

No incidents reported.

Mar 24, 2023
Resolved - Campus Solutions accessed through my.ucf.edu experienced slowness during class registration windows on Thursday, March 23rd. Additional server resources have been added as of Friday, March 24, 2023, 7:20 AM. We will continue to monitor for any issues. If you experience any issues, please contact the UCF IT Support Center at:  
Phone: 407.823.5117 
Email: itsupport@ucf.edu  
Hours: Monday – Friday, 7 a.m. - 10 p.m.

Mar 24, 07:32 EDT
Investigating - WHAT IS HAPPENING?
Campus Solutions accessed through my.ucf.edu experienced slowness during class registration windows

WHO IS IMPACTED?
Anyone using any functionality in Campus Solutions including Class Registration

WHAT ARE WE DOING ABOUT IT?
We have determined that the system needs to have additional resources added.

WHAT HAPPENS NEXT?
Campus Solutions will be down on Friday, March 24, 2023, from 6:30 AM to 8:00 AM to add additional server resources

WHAT DO I NEED TO DO?
During this window, you will not be able to use Campus Solutions. If you have processes scheduled to run, you will need to reschedule them.

Mar 23, 17:00 EDT
Mar 23, 2023
Mar 22, 2023

No incidents reported.

Mar 21, 2023
Resolved - This incident has been resolved.
Mar 21, 16:30 EDT
Update - We are continuing to monitor for any further issues.
Mar 21, 16:06 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 21, 16:06 EDT
Identified - The issue has been identified and we are working on a solution with Informatica support.
Mar 16, 09:18 EDT
Investigating - We are currently investigating this issue.
Mar 16, 08:43 EDT
Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023
Resolved - The network equipment at Math and Sciences Building 12 has been restored and network connectivity is back online. A power outage had caused the network equipment to go offline and they did not come back up properly.
Mar 17, 08:59 EDT
Investigating - WHAT IS HAPPENING?
The network is offline at Mathmatical Science Builidng (Bldg. 12)


WHO IS IMPACTED?
All users within the building

WHAT ARE WE DOING ABOUT IT?
UCF IT is currenlty investigating.

WHAT HAPPENS NEXT?
UCF IT will contiue to investiggate and will provide hourly updates.

WHAT DO I NEED TO DO?
Please stay tuned for future updates.

Mar 17, 08:13 EDT
Mar 16, 2023
Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023

No incidents reported.

Mar 12, 2023

No incidents reported.