University of Central Florida

Status
Dashboard

What’s up, or down? The UCF Services Status Health Dashboard displays a real-time view of services that are working or possible current outages. Contact the UCF Support Center at 407-823-5117 for assistance or information about this site.

All Systems Operational
Software & App Distribution ? Operational
UCF Apps ? Operational
Web Services ? Operational
my.ucf.edu ? Operational
DNS - Public ? Operational
www.ucf.edu ? Operational
ikm.ucf.edu ? Operational
Human Resource Systems ? Operational
Human Capital Management ? Operational
IT Service Delivery & Support ? Operational
ServiceNow ? Operational
Printing & Related Services ? Operational
Student Printing ? Operational
Student Information Systems ? Operational
Campus Solutions ? Operational
Financial & Procurement ? Operational
UCF Financials ? Operational
Adaptive Planning ? Operational
Network & Connectivity ? Operational
Campus Internet ? Operational
Housing Internet ? Operational
DNS - Internal ? Operational
Enterprise VPN ? Operational
Email & Collaboration ? Operational
Microsoft 365 ? Operational
Data Center Services ? Operational
Virtual Server Hosting ? Operational
Physical Server Hosting ? Operational
Microsoft Azure ? Operational
Amazon Web Services ? Operational
Mass Communications ? Operational
ListServ ? Operational
Conferencing & Telephones ? Operational
Cisco IPT Phone System ? Operational
Skype for Business ? Operational
Cellular Service ? Operational
Identity & Access Management ? Operational
Active Directory Domain ? Operational
Single Sign On Service ? Operational
Account Password Reset ? Operational
Learning Management Systems ? Operational
Webcourses Operational
Research Admin Systems ? Operational
Huron Research Suite - Grants Operational
Huron Research Suite - IRB Operational
Huron Research Suite - IACUC Operational
Huron Research Suite - Agreements Operational
Data, Reporting & Analytics ? Operational
Pegasus Mine Portal (PMP) ? Operational
Reporting DB Service (RDS) ? Operational
Insights Dashboards ? Operational
Enterprise Guide (EG) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 24, 2021

No incidents reported today.

Sep 23, 2021

No incidents reported.

Sep 22, 2021

No incidents reported.

Sep 21, 2021

No incidents reported.

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021
Resolved - Service issues impacting critical UCF systems and applications has been fully RESTORED

An update has been posted

Critical UCF systems and applications have been restored.

THIS IS NOT A SECURITY ISSUE BUT A HARDWARE CONFIGURATION ISSUE

WHAT IS HAPPENING?
All systems have been fully restored at the UCF Hosted Data Centers. New Hardware has been installed and is fully operational.

WHO IS IMPACTED?
All of the UCF community using services impacted in this situation.

WHAT ARE WE DOING ABOUT IT?
No further action is required

WHAT HAPPENS NEXT?
If you are still experiencing issues please contract the UCF IT Services Desk.

WHAT DO I NEED TO DO?
No other action is required at this time.
Sep 17, 00:06 EDT
Update - Service issues impacting critical UCF systems and applications

THIS IS NOT A SECURITY ISSUE BUT A HARDWARE CONFIGURATION ISSUE

WHAT IS HAPPENING?
We are investigating network connectivity issues affecting UCF services. These services include the main campus web site, federated authentication, webcourses.ucf.edu and our Peoplesoft platform on the my.ucf.edu portal.
WHO IS IMPACTED?
All of the UCF community using services impacted in this situation.
WHAT ARE WE DOING ABOUT IT?
The Hosted Data Center trouble shooting will continue for the next few hours. Teams are making progress and are actively working on a solution. We will continue to update you as more progress is made. Service degradation will continue until all systems are fully restored.
WHAT HAPPENS NEXT?
We will provide an updates on our progress to restore normal operations.
WHAT DO I NEED TO DO?
Please stay updated on this issue by monitoring https://status.ucf.edu . We recommend that you sign up for this free web site to be informed of this and future service issues.
Sep 16, 22:01 EDT
Update - We are continuing to work on a fix for this issue.
Sep 16, 20:15 EDT
Identified - WHAT IS HAPPENING?
We are investigating network connectivity issues affecting UCF services. These services include the main campus web site, federated authentication, webcourses.ucf.edu and our Peoplesoft platform on the my.ucf.edu portal.

WHO IS IMPACTED?
All of the UCF community using services impacted in this situation.

WHAT ARE WE DOING ABOUT IT?
The Hosted Data Center trouble shooting will continue for the next few hours. Teams are making progress and are actively working on a solution. We will continue to update you as more progress is made. Service degradation will continue until all systems are fully restored.

WHAT HAPPENS NEXT?
We will provide an updates on our progress to restore normal operations.

WHAT DO I NEED TO DO?
Please stay updated on this issue by monitoring https://status.ucf.edu . We recommend that you sign up for this free web site to be informed of this and future service issues.
Sep 16, 19:30 EDT
Sep 16, 2021
Resolved - This incident has been resolved.
Sep 16, 19:37 EDT
Update - WHAT IS HAPPENING?

We are investigating network connectivity issues affecting UCF services. These services include the main campus web site, federated authentication, webcourses.ucf.edu and our Peoplesoft platform on the my.ucf.edu portal.

WHO IS IMPACTED?

All of the UCF community using services impacted in this situation.

WHAT ARE WE DOING ABOUT IT?

The Hosted Data Center trouble shooting will continue for the next few hours. Teams are making progress and are actively working on a solution. We will continue to update you as more progress is made. Service degradation will continue until all systems are fully restored.

WHAT HAPPENS NEXT?

We will provide an updates on our progress to restore normal operations.

WHAT DO I NEED TO DO?

Please stay updated on this issue by monitoring https://status.ucf.edu . We recommend that you sign up for this free web site to be informed of this and future service issues.
Sep 16, 18:04 EDT
Update - The Hosted Data Center trouble shooting will continue for the next few hours. Teams are making progress and are actively working on a solution. We will continue to update you as more progress is made. Service degradation will continue until all systems are fully restored.
Sep 16, 17:02 EDT
Identified - The Hosted Data Center trouble shooting will continue for the next few hours. Teams are making progress and are actively working on a solution. We will continue to update you as more progress is made. Service degradation will continue until all systems are fully restored.
Sep 16, 15:58 EDT
Update - The Hosted Data Center trouble shooting will continue for the next few hours. Teams are making progress and are actively working on a solution. We will continue to update you as more progress is made. Service degradation will continue until all systems are fully restored.
Sep 16, 14:14 EDT
Update - The hosted data center trouble shooting will continue for the next few hours. During our repairs degradation of services will continue.
Sep 16, 13:22 EDT
Update - We have identified the source of the networking issue at the hosted data center and we are working to restore normal services at this time.
Sep 16, 13:15 EDT
Update - UCF IT has identified the possible source of the networking issue at the hosted data center and have staff onsite who will attempt to resolve the issue as soon as possible.
Sep 16, 12:10 EDT
Update - UCF IT is researching the possible source of the network connectivity issues.
Sep 16, 11:18 EDT
Investigating - UCF IT is investigating reports of sporadic network connectivity issues at the hosted data center. More information to follow.
Sep 16, 10:34 EDT
Sep 15, 2021

No incidents reported.

Sep 14, 2021
Resolved - Campus Internet connectivity is stable. The performance issue is resolved.
Sep 14, 16:57 EDT
Monitoring - Campus Internet connectivity has stabilized. UCF IT is continuing to monitor and determine a root cause. A final message will be sent by 5 PM.
Sep 14, 16:21 EDT
Investigating - Network Services is investigating a possible interruption in data network services to the Internet.
Sep 14, 15:40 EDT
Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.