Update - WHAT IS HAPPENING?
Some students and staff are experiencing slower-than-normal response times when running Pegasus Path, myKnightAudit, and Graduate Plan of Study Audits in Campus Solutions.
WHO IS IMPACTED?
Undergraduate and Graduate Students and Advising staff working with students.
WHAT ARE WE DOING ABOUT IT?
UCF IT implemented system changes to the staff cluster today and audit process. As a result advising staff reported enhanced performance improvements.
WHAT HAPPENS NEXT?
UCF IT will apply these same changes tonight to the student self service cluster tonight to improve audit performance. UCF IT will continue to monitor performance.
WHAT DO I NEED TO DO?
Clear your browser cache before logging in. Continue using Pegasus Path and Advisement Audit as usual. If a degree audit takes longer than expected to complete, please be patient and allow it to finish processing. Avoid re-running your Myknight Audit Peagus Path or Graduate Plan of Study multiple times as this may contribute to performance degradation.
Stay updated on future service alerts through these platforms:
- Review https://status.ucf.edu, where you can view service status and subscribe to email and text updates.
- Main website: https://it.ucf.edu
Oct 06, 2026 - 17:21 EDT
Some students and staff are experiencing slower-than-normal response times when running Pegasus Path, myKnightAudit, and Graduate Plan of Study Audits in Campus Solutions.
WHO IS IMPACTED?
Undergraduate and Graduate Students and Advising staff working with students.
WHAT ARE WE DOING ABOUT IT?
UCF IT implemented system changes to the staff cluster today and audit process. As a result advising staff reported enhanced performance improvements.
WHAT HAPPENS NEXT?
UCF IT will apply these same changes tonight to the student self service cluster tonight to improve audit performance. UCF IT will continue to monitor performance.
WHAT DO I NEED TO DO?
Clear your browser cache before logging in. Continue using Pegasus Path and Advisement Audit as usual. If a degree audit takes longer than expected to complete, please be patient and allow it to finish processing. Avoid re-running your Myknight Audit Peagus Path or Graduate Plan of Study multiple times as this may contribute to performance degradation.
Stay updated on future service alerts through these platforms:
- Review https://status.ucf.edu, where you can view service status and subscribe to email and text updates.
- Main website: https://it.ucf.edu
Oct 06, 2026 - 17:21 EDT
Update - WHAT IS HAPPENING?
Some students and staff are experiencing slower-than-normal response times when running Pegasus Path, myKnightAudit, and Graduate Plan of Study Audits in Campus Solutions.
WHO IS IMPACTED?
Undergraduate and Graduate Students and Advising staff working with students.
WHAT ARE WE DOING ABOUT IT?
Good morning.
Our Huron OCI team is going to make an improvement on csprod-staff.net.ucf.edu first to move the COBOL executable off the mount point (responsible for online Audit, Tuition Calc, Enrollment requests) to the App Server starting at 12PM and complete no later than 2PM. It will take about 15 minutes of work to complete this task. The 3 PeopleSoft app servers on csprod-staff will be updated 1 at a time.
There could also be a brief interruption of service on csprod-staff's app servers while the maintenance is happening. Please refrain from doing any online updates on your area's PeopleSoft pages.
This will separate the COBOL (Audit, Tuition Calc, Enrollment) execution mount point between csprod-ss (Self Service) and -staff and should help performance on -staff first (and -ss too, in the short term).
WHAT HAPPENS NEXT?
We will continue to send communications as we troubleshoot this problem.
WHAT DO I NEED TO DO?
Currently, Audit process times are around 3-5 minutes. If possible, please wait for the process to complete, and avoid re-running your Myknight Audit multiple times.
Stay updated on future service alerts through these platforms:
- Review https://status.ucf.edu, where you can view service status and subscribe to email and text updates.
- Main website: https://it.ucf.edu
Oct 06, 2026 - 11:50 EDT
Some students and staff are experiencing slower-than-normal response times when running Pegasus Path, myKnightAudit, and Graduate Plan of Study Audits in Campus Solutions.
WHO IS IMPACTED?
Undergraduate and Graduate Students and Advising staff working with students.
WHAT ARE WE DOING ABOUT IT?
Good morning.
Our Huron OCI team is going to make an improvement on csprod-staff.net.ucf.edu first to move the COBOL executable off the mount point (responsible for online Audit, Tuition Calc, Enrollment requests) to the App Server starting at 12PM and complete no later than 2PM. It will take about 15 minutes of work to complete this task. The 3 PeopleSoft app servers on csprod-staff will be updated 1 at a time.
There could also be a brief interruption of service on csprod-staff's app servers while the maintenance is happening. Please refrain from doing any online updates on your area's PeopleSoft pages.
This will separate the COBOL (Audit, Tuition Calc, Enrollment) execution mount point between csprod-ss (Self Service) and -staff and should help performance on -staff first (and -ss too, in the short term).
WHAT HAPPENS NEXT?
We will continue to send communications as we troubleshoot this problem.
WHAT DO I NEED TO DO?
Currently, Audit process times are around 3-5 minutes. If possible, please wait for the process to complete, and avoid re-running your Myknight Audit multiple times.
Stay updated on future service alerts through these platforms:
- Review https://status.ucf.edu, where you can view service status and subscribe to email and text updates.
- Main website: https://it.ucf.edu
Oct 06, 2026 - 11:50 EDT
Update - WHAT IS HAPPENING?
Some students and staff are experiencing slower-than-normal response times when running Pegasus Path, myKnightAudit, and Graduate Plan of Study Audits in Campus Solutions.
WHO IS IMPACTED?
Undergraduate and Graduate Students and Advising staff working with students.
WHAT ARE WE DOING ABOUT IT?
UCF IT is continuing to monitor response times and evaluating additional changes to improve performance. UCF IT staff are currently investigating this issue and working with Oracle technical support.
WHAT HAPPENS NEXT?
We will continue to send communications as we troubleshoot this problem.
WHAT DO I NEED TO DO?
Currently, Audit process times are around 3-5 minutes. If possible, please wait for the process to complete, and avoid re-running your Myknight Audit multiple times.
Stay updated on future service alerts through these platforms:
- Review https://status.ucf.edu, where you can view service status and subscribe to email and text updates.
- Main website: https://it.ucf.edu
Oct 05, 2026 - 17:58 EDT
Some students and staff are experiencing slower-than-normal response times when running Pegasus Path, myKnightAudit, and Graduate Plan of Study Audits in Campus Solutions.
WHO IS IMPACTED?
Undergraduate and Graduate Students and Advising staff working with students.
WHAT ARE WE DOING ABOUT IT?
UCF IT is continuing to monitor response times and evaluating additional changes to improve performance. UCF IT staff are currently investigating this issue and working with Oracle technical support.
WHAT HAPPENS NEXT?
We will continue to send communications as we troubleshoot this problem.
WHAT DO I NEED TO DO?
Currently, Audit process times are around 3-5 minutes. If possible, please wait for the process to complete, and avoid re-running your Myknight Audit multiple times.
Stay updated on future service alerts through these platforms:
- Review https://status.ucf.edu, where you can view service status and subscribe to email and text updates.
- Main website: https://it.ucf.edu
Oct 05, 2026 - 17:58 EDT
Update - WHAT IS HAPPENING?
Some students and staff are experiencing slower-than-normal response times when running Pegasus Path, myKnightAudit, and Graduate Plan of Study Audits in Campus Solutions.
WHO IS IMPACTED?
Undergraduate and Graduate Students and Advising staff working with students.
WHAT ARE WE DOING ABOUT IT?
10/5 5:30PM - UCF IT and Huron Support just got off of a call with Oracle and they have provided a suggestion to try tomorrow morning in our QA environment to see if performance improves from the recommended change.
WHAT HAPPENS NEXT?
We will continue to send communications as we troubleshoot this problem.
WHAT DO I NEED TO DO?
Stay updated on future service alerts through these platforms:
- Review https://status.ucf.edu, where you can view service status and subscribe to email and text updates.
- Main website: https://it.ucf.edu
Oct 05, 2026 - 17:37 EDT
Some students and staff are experiencing slower-than-normal response times when running Pegasus Path, myKnightAudit, and Graduate Plan of Study Audits in Campus Solutions.
WHO IS IMPACTED?
Undergraduate and Graduate Students and Advising staff working with students.
WHAT ARE WE DOING ABOUT IT?
10/5 5:30PM - UCF IT and Huron Support just got off of a call with Oracle and they have provided a suggestion to try tomorrow morning in our QA environment to see if performance improves from the recommended change.
WHAT HAPPENS NEXT?
We will continue to send communications as we troubleshoot this problem.
WHAT DO I NEED TO DO?
Stay updated on future service alerts through these platforms:
- Review https://status.ucf.edu, where you can view service status and subscribe to email and text updates.
- Main website: https://it.ucf.edu
Oct 05, 2026 - 17:37 EDT
Investigating - WHAT IS HAPPENING?
Some students and staff are experiencing slower-than-normal response times when running Pegasus Path, myKnightAudit, and Graduate Plan of Study Audits in Campus Solutions.
WHO IS IMPACTED?
Undergraduate and Graduate Students and Advising staff working with students.
WHAT ARE WE DOING ABOUT IT?
We are currently investigating this issue.
WHAT HAPPENS NEXT?
We will continue to send communications as we troubleshoot this problem.
WHAT DO I NEED TO DO?
Stay updated on future service alerts through these platforms:
- Review https://status.ucf.edu, where you can view service status and subscribe to email and text updates.
- Main website: https://it.ucf.edu
Oct 05, 2026 - 11:40 EDT
Some students and staff are experiencing slower-than-normal response times when running Pegasus Path, myKnightAudit, and Graduate Plan of Study Audits in Campus Solutions.
WHO IS IMPACTED?
Undergraduate and Graduate Students and Advising staff working with students.
WHAT ARE WE DOING ABOUT IT?
We are currently investigating this issue.
WHAT HAPPENS NEXT?
We will continue to send communications as we troubleshoot this problem.
WHAT DO I NEED TO DO?
Stay updated on future service alerts through these platforms:
- Review https://status.ucf.edu, where you can view service status and subscribe to email and text updates.
- Main website: https://it.ucf.edu
Oct 05, 2026 - 11:40 EDT
Utilities & Engineering Services
Operational
Campus Electrical System
Operational
Campus Chilled Water System
Operational
Network & Connectivity
Operational
Campus Internet
Operational
Housing Internet
Operational
DNS - Internal
Operational
Enterprise VPN
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CATV
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Email & Collaboration
Operational
Microsoft 365
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DocuSign
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Zoom
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Conferencing & Telephones
Operational
Cisco IPT Phone System
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Teams Calling
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Cellular Service
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Contact Center (Hosted by VOCA)
Operational
Identity & Access Management
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Active Directory Domain
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Account Password Reset
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Workday (Faculty & Staff)
Operational
Desktop and Mobile Computing
Operational
Desktop and Mobile Device Support
Operational
Learning Management Systems
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Webcourses
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Student Information Systems
Degraded Performance
Campus Solutions
Degraded Performance
Software & App Distribution
Operational
UCF Apps
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Campus Software Licensing (Servers)
Operational
Human Resource Systems
Operational
Peoplesoft Human Capital Management
Operational
Peoplesoft Human Capital Management Self Service
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Financial & Procurement
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Peoplesoft UCF Financials
Operational
Printing & Related Services
Operational
Student Printing
Operational
Web Services
Operational
my.ucf.edu
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DNS - Public
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UCF IT Enterprise Web Hosting (Pantheon)
Operational
analytics.ucf.edu
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Public cloud services
Operational
IT Service Delivery & Support
Operational
ServiceNow
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Data Center Services
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Virtual Server Hosting
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Microsoft Azure
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Amazon Web Services
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Mass Communications
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ListServ
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SMTP
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OptiSigns
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Research Admin Systems
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Huron Research Suite - Grants
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Huron Research Suite - IRB
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Huron Research Suite - IACUC
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Huron Research Suite - Agreements
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Data, Reporting & Analytics
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Pegasus Mine Portal (PMP)
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Reporting Database Service (RDS)
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Interactive Dashboards
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SAS Enterprise Guide (EG)
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Qualtrics
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Informatica Cloud
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Data and Analytics Reporting Ecosystem (DARE)
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Data Glossary - AXON
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Enterprise Data Catalog - EDC
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Constituent Relationship Management (CRM)
Operational
Salesforce – UCF Connect/Online
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.