University of Central Florida

Status
Dashboard

What’s up, or down? The UCF Services Status Health Dashboard displays a real-time view of services that are working or possible current outages. Contact the UCF Support Center at 407-823-5117 for assistance or information about this site.

All Systems Operational

Utilities & Engineering Services Operational
Campus Electrical System Operational
Campus Chilled Water System Operational
Network & Connectivity Operational
Campus Internet Operational
Housing Internet Operational
DNS - Internal Operational
Enterprise VPN Operational
CATV Operational
Email & Collaboration Operational
90 days ago
100.0 % uptime
Today
Microsoft 365 Operational
DocuSign Operational
Zoom Operational
90 days ago
100.0 % uptime
Today
Conferencing & Telephones Operational
Cisco IPT Phone System Operational
Teams Calling Operational
Cellular Service Operational
Contact Center (Hosted by VOCA) Operational
Identity & Access Management Operational
Active Directory Domain Operational
Single Sign On Service Operational
Account Password Reset Operational
ERP Cloud Systems Operational
Adaptive Planning Operational
Workday (Faculty & Staff) Operational
Desktop and Mobile Computing Operational
Desktop and Mobile Device Support Operational
Learning Management Systems Operational
Webcourses Operational
Student Information Systems Operational
Campus Solutions Operational
Software & App Distribution Operational
UCF Apps Operational
Campus Software Licensing (Servers) Operational
Human Resource Systems Operational
Peoplesoft Human Capital Management Operational
Peoplesoft Human Capital Management Self Service Operational
Financial & Procurement Operational
Peoplesoft UCF Financials Operational
Printing & Related Services Operational
Student Printing Operational
Web Services Operational
my.ucf.edu Operational
DNS - Public Operational
UCF IT Enterprise Web Hosting (Pantheon) Operational
analytics.ucf.edu Operational
Public cloud services Operational
IT Service Delivery & Support Operational
ServiceNow Operational
Data Center Services Operational
Virtual Server Hosting Operational
Microsoft Azure Operational
Amazon Web Services Operational
Mass Communications Operational
ListServ Operational
SMTP Operational
OptiSigns Operational
Research Admin Systems Operational
Huron Research Suite - Grants Operational
Huron Research Suite - IRB Operational
Huron Research Suite - IACUC Operational
Huron Research Suite - Agreements Operational
Data, Reporting & Analytics Operational
Pegasus Mine Portal (PMP) Operational
Reporting Database Service (RDS) Operational
Interactive Dashboards Operational
SAS Enterprise Guide (EG) Operational
Qualtrics Operational
Informatica Cloud Operational
Data and Analytics Reporting Ecosystem (DARE) Operational
Data Governance Systems Operational
Data Glossary - AXON Operational
Enterprise Data Catalog - EDC Operational
Constituent Relationship Management (CRM) Operational
Salesforce – UCF Connect/Online Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 11, 2026

No incidents reported today.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026
Resolved - One of the sendgrid accounts was compromised and starting sending SPAM. Sendgrid revoked credentials and we worked with customers to give them new credentials and restore their services.
May 29, 12:10 EDT
Identified - WHAT IS HAPPENING?
We are researching an issue with sendgrid and have identified affected accounts.

WHO IS IMPACTED?
76 sendgrid accounts are affected

WHAT ARE WE DOING ABOUT IT?
Sendgrid has made changes on their side that allow us to implement fixes for each customer

WHAT HAPPENS NEXT?
Action is required from each account owner for their services to be restored.

WHAT DO I NEED TO DO?
If your services were impacted, we attempted to contact you and requested that a ticket be opened in ServiceNow.
If your services are not restored by this evening, please contact the Service Desk at 407-823‑5117 and indicate that you require on-call support for weekend resolution.

May 22, 17:16 EDT
Update - WHAT IS HAPPENING?
We are researching an issue with sendgrid and have identified affected arrounts.

WHO IS IMPACTED?
76 sendgrid accounts are affected

WHAT ARE WE DOING ABOUT IT?
We are identifying account owners and reaching out to them for action.

WHAT HAPPENS NEXT?
Services will be resolved for the tenant, but require action is required from each account owner for their services to be restored.

WHAT DO I NEED TO DO?
When we restore services emails may resent themselves, or need to be restarted per email application processes.

May 22, 13:19 EDT
Investigating - WHAT IS HAPPENING?
We are researching an issue with sendgrid and hope to restore services shortly.

WHO IS IMPACTED?
Most mail sending from UCF is blocked

WHAT ARE WE DOING ABOUT IT?
We have identified the issue and working on resolution

WHAT HAPPENS NEXT?
We'll update again ASAP

WHAT DO I NEED TO DO?
When we restore services emails may resent themselves, or need to be restarted per email application processes.

May 22, 11:57 EDT
May 28, 2026

No incidents reported.