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Pegasus Mine Portal (PMP) and SAS Enterprise Guide connectivity issues

Incident Report for UCF Service

Resolved

This incident has been resolved.

Posted Sep 17, 2025 - 17:09 EDT

Update

We are continuing to monitor for any further issues.

Posted Sep 17, 2025 - 14:43 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 17, 2025 - 14:32 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 17, 2025 - 14:32 EDT

Investigating

We are currently investigating this issue.

Posted Sep 17, 2025 - 14:14 EDT

This incident affected: Data, Reporting & Analytics (Pegasus Mine Portal (PMP), SAS Enterprise Guide (EG)).