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Campus Solutions is slow
Incident
Report for UCF Service
Resolved
Campus Solutions accessed through my.ucf.edu experienced slowness during class registration windows on Thursday, March 23rd. Additional server resources have been added as of Friday, March 24, 2023, 7:20 AM. We will continue to monitor for any issues. If you experience any issues, please contact the UCF IT Support Center at:
Phone: 407.823.5117
Email: itsupport@ucf.edu
Hours: Monday – Friday, 7 a.m. - 10 p.m.
Phone: 407.823.5117
Email: itsupport@ucf.edu
Hours: Monday – Friday, 7 a.m. - 10 p.m.
Investigating
WHAT IS HAPPENING?
Campus Solutions accessed through my.ucf.edu experienced slowness during class registration windows
WHO IS IMPACTED?
Anyone using any functionality in Campus Solutions including Class Registration
WHAT ARE WE DOING ABOUT IT?
We have determined that the system needs to have additional resources added.
WHAT HAPPENS NEXT?
Campus Solutions will be down on Friday, March 24, 2023, from 6:30 AM to 8:00 AM to add additional server resources
WHAT DO I NEED TO DO?
During this window, you will not be able to use Campus Solutions. If you have processes scheduled to run, you will need to reschedule them.
Campus Solutions accessed through my.ucf.edu experienced slowness during class registration windows
WHO IS IMPACTED?
Anyone using any functionality in Campus Solutions including Class Registration
WHAT ARE WE DOING ABOUT IT?
We have determined that the system needs to have additional resources added.
WHAT HAPPENS NEXT?
Campus Solutions will be down on Friday, March 24, 2023, from 6:30 AM to 8:00 AM to add additional server resources
WHAT DO I NEED TO DO?
During this window, you will not be able to use Campus Solutions. If you have processes scheduled to run, you will need to reschedule them.
This incident affected: Student Information Systems (Campus Solutions).