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PeopleSoft Campus Solutions is Unresponsive as of 5/12 1PM
Incident
Report for UCF Service
Resolved
The issue is resolved. A new Pathlock rule was asked to be added to CSPROD by UCF IT's Information Security Office to help prevent authentication by invalid users. The rule was added out of order and it caused the sign on interruption you experienced this afternoon. It has since been removed and will be correctly be applied at another time outside of business hours.
Identified
WHAT IS HAPPENING?
UCF IT is aware of an access concern in PeopleSoft Campus Solutions impacting applicants, students, staff, and faculty. Anyone with these combination of roles may be unable to access the options in Campus Solutions from myUCF.
WHO IS IMPACTED?
All Applicants, Students, Faculty, and Staff connecting to Student Self Service or Campus Solutions links through myUCF.
WHAT ARE WE DOING ABOUT IT?
We are currently investigating this issue.
WHAT HAPPENS NEXT?
We will continue to send communications as we troubleshoot this problem.
WHAT DO I NEED TO DO?
Stay updated on future service alerts through these platforms:
- Review https://status.ucf.edu, where you can view service status and subscribe to email and text updates.
- Main website: https://it.ucf.edu
UCF IT is aware of an access concern in PeopleSoft Campus Solutions impacting applicants, students, staff, and faculty. Anyone with these combination of roles may be unable to access the options in Campus Solutions from myUCF.
WHO IS IMPACTED?
All Applicants, Students, Faculty, and Staff connecting to Student Self Service or Campus Solutions links through myUCF.
WHAT ARE WE DOING ABOUT IT?
We are currently investigating this issue.
WHAT HAPPENS NEXT?
We will continue to send communications as we troubleshoot this problem.
WHAT DO I NEED TO DO?
Stay updated on future service alerts through these platforms:
- Review https://status.ucf.edu, where you can view service status and subscribe to email and text updates.
- Main website: https://it.ucf.edu
This incident affected: Student Information Systems (Campus Solutions).