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Pegasus Path / myKnightAudit / Graduate Plan of Study Audit Slowness
Incident
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Update
WHAT IS HAPPENING?
Some students and staff are experiencing slower-than-normal response times when running Pegasus Path, myKnightAudit, and Graduate Plan of Study Audits in Campus Solutions.
WHO IS IMPACTED?
Undergraduate and Graduate Students and Advising staff working with students.
WHAT ARE WE DOING ABOUT IT?
10/5 5:30PM - UCF IT and Huron Support just got off of a call with Oracle and they have provided a suggestion to try tomorrow morning in our QA environment to see if performance improves from the recommended change.
WHAT HAPPENS NEXT?
We will continue to send communications as we troubleshoot this problem.
WHAT DO I NEED TO DO?
Stay updated on future service alerts through these platforms:
- Review https://status.ucf.edu, where you can view service status and subscribe to email and text updates.
- Main website: https://it.ucf.edu
Some students and staff are experiencing slower-than-normal response times when running Pegasus Path, myKnightAudit, and Graduate Plan of Study Audits in Campus Solutions.
WHO IS IMPACTED?
Undergraduate and Graduate Students and Advising staff working with students.
WHAT ARE WE DOING ABOUT IT?
10/5 5:30PM - UCF IT and Huron Support just got off of a call with Oracle and they have provided a suggestion to try tomorrow morning in our QA environment to see if performance improves from the recommended change.
WHAT HAPPENS NEXT?
We will continue to send communications as we troubleshoot this problem.
WHAT DO I NEED TO DO?
Stay updated on future service alerts through these platforms:
- Review https://status.ucf.edu, where you can view service status and subscribe to email and text updates.
- Main website: https://it.ucf.edu
Investigating
WHAT IS HAPPENING?
Some students and staff are experiencing slower-than-normal response times when running Pegasus Path, myKnightAudit, and Graduate Plan of Study Audits in Campus Solutions.
WHO IS IMPACTED?
Undergraduate and Graduate Students and Advising staff working with students.
WHAT ARE WE DOING ABOUT IT?
We are currently investigating this issue.
WHAT HAPPENS NEXT?
We will continue to send communications as we troubleshoot this problem.
WHAT DO I NEED TO DO?
Stay updated on future service alerts through these platforms:
- Review https://status.ucf.edu, where you can view service status and subscribe to email and text updates.
- Main website: https://it.ucf.edu
Some students and staff are experiencing slower-than-normal response times when running Pegasus Path, myKnightAudit, and Graduate Plan of Study Audits in Campus Solutions.
WHO IS IMPACTED?
Undergraduate and Graduate Students and Advising staff working with students.
WHAT ARE WE DOING ABOUT IT?
We are currently investigating this issue.
WHAT HAPPENS NEXT?
We will continue to send communications as we troubleshoot this problem.
WHAT DO I NEED TO DO?
Stay updated on future service alerts through these platforms:
- Review https://status.ucf.edu, where you can view service status and subscribe to email and text updates.
- Main website: https://it.ucf.edu
This incident affects: Student Information Systems (Campus Solutions).