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Pegasus Path/Advisement Audit / Graduate Plan of Study Audit Slowness
Incident
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Update
WHAT IS HAPPENING?
UCF IT is aware of a performance concern in Student Self Service impacting students trying to generate Pegasus Path, myKnight.Audit, or Graduate Plan of Study Audits
WHO IS IMPACTED?
Undergraduate and Graduate Students and Advising staff working with students.
WHAT ARE WE DOING ABOUT IT?
10/2 12:45PM: UCF IT is observing improved response times due to changes implemented yesterday. UCF IT is monitoring the response times and evaluating additional changes.
WHAT HAPPENS NEXT?
UCF IT will provide an update when the issue is fully resolved.
WHAT DO I NEED TO DO?
Continue using Pegasus Path and Advisement Audit as usual. If a degree audit takes longer than expected to complete, please be patient and allow it to finish processing. Do not start a new degree audit while one is already running, as this may further impact performance.
Stay updated on future service alerts through these platforms:
- Review https://status.ucf.edu, where you can view service status and subscribe to email and text updates.
- Main website: https://it.ucf.edu
UCF IT is aware of a performance concern in Student Self Service impacting students trying to generate Pegasus Path, myKnight.Audit, or Graduate Plan of Study Audits
WHO IS IMPACTED?
Undergraduate and Graduate Students and Advising staff working with students.
WHAT ARE WE DOING ABOUT IT?
10/2 12:45PM: UCF IT is observing improved response times due to changes implemented yesterday. UCF IT is monitoring the response times and evaluating additional changes.
WHAT HAPPENS NEXT?
UCF IT will provide an update when the issue is fully resolved.
WHAT DO I NEED TO DO?
Continue using Pegasus Path and Advisement Audit as usual. If a degree audit takes longer than expected to complete, please be patient and allow it to finish processing. Do not start a new degree audit while one is already running, as this may further impact performance.
Stay updated on future service alerts through these platforms:
- Review https://status.ucf.edu, where you can view service status and subscribe to email and text updates.
- Main website: https://it.ucf.edu
Investigating
WHAT IS HAPPENING?
UCF IT is aware of an access concern in Student Self Service impacting students trying to generate Pegasus Path, myKnight.Audit, or Graduate Plan of Study Audits
WHO IS IMPACTED?
Undergraduate and Graduate Students
WHAT ARE WE DOING ABOUT IT?
We are currently investigating this issue.
WHAT HAPPENS NEXT?
We will continue to send communications as we troubleshoot this problem.
WHAT DO I NEED TO DO?
What do I need to do?: Stay updated on future service alerts through these platforms:
- Review https://status.ucf.edu, where you can view service status and subscribe to email and text updates.
- Main website: https://it.ucf.edu
UCF IT is aware of an access concern in Student Self Service impacting students trying to generate Pegasus Path, myKnight.Audit, or Graduate Plan of Study Audits
WHO IS IMPACTED?
Undergraduate and Graduate Students
WHAT ARE WE DOING ABOUT IT?
We are currently investigating this issue.
WHAT HAPPENS NEXT?
We will continue to send communications as we troubleshoot this problem.
WHAT DO I NEED TO DO?
What do I need to do?: Stay updated on future service alerts through these platforms:
- Review https://status.ucf.edu, where you can view service status and subscribe to email and text updates.
- Main website: https://it.ucf.edu
This incident affects: Student Information Systems (Campus Solutions).